90%
client retention
Over 90% client retention, with an over 95% overall client retention in the past five years.
Choosing us
Why clients keep coming back
Over 90% client retention, and more than 95% overall in the past five years. Here’s why.
2004
of steady growth
Stable and positive economic growth since 2004.
Big + small
the best of both
We are large enough to merit both a strong presence and powerful negotiating capacity with our volume — part of Go West Tours, one of the largest operators in North America — while keeping our MICE department small enough to maintain the exact individual attention and focus that your group deserves.
1:1
tailored to you
We have a precise understanding of each client’s micro culture from our years of experience working all of the major markets. We customize not just to each country, but to each client, each company and even each individual traveler’s needs.
What our clients say
Let me take this opportunity to thank you for your outstanding performance during your incentive trip in California last week. You have just been awesome and I wouldn’t have known what and how to do without you! It’s a real pleasure to know to have reliable and wonderful partners on my side during this trip. I am also grateful for your understanding — didn’t matter what was going on, you made this stay unforgettable and the ladies were just overwhelmed. I will recommend you wherever I can (especially also in our headquarters in Dallas)!
We worked with Go West Tours during a period of more than a year to plan an international conference in Boston. We had at all times good communication and quick response to our questions. Our contact was easy to work with and always understood our demands and needs. During the week of the conference Go West Tours had two representatives present helping out with all logistics to make the conference a success. Thank you Go West Tours — keep up the good work!
The clients are all back home and thank us for the trip. Everyone was very happy and the client has paid us many compliments on a successful event. I think the trip just got better and better every single day, especially once we arrived in San Francisco where everything was really appreciated. Thank you again for your great assistance — it’s been a pleasure meeting you and working with you.
I have been working with the team at Go West for around three years now for pharmaceutical clients attending international events across the USA. They are always professional, deliver excellent results, are prompt in replying and can be flexible when needed. They are familiar with the official rules and regulations that apply, so are always compliant. They have also assisted me with incentives and I have found them to be creative and imaginative when offering activities, hotels and restaurants for the program. I would highly recommend the Go West team for any conference or incentive requirements you have.
The clients have returned and we have much positive feedback. Go West Tours is such a professional agency. Everything went well, everybody very satisfied with the tour. Excellent organisation!
Part of Go West Tours
